Smart cities are using AI agents to audit digital content for Section 508 compliance, detect fires and fire risks, automate documentation, and provide chatbot assistance to citizens and visitors. With the amount of data cities must manage growing all the time, there’s high potential for many other agentic AI use cases to bring value to local governments.
Your AI is trapped in silos
Real business processes need AI that collaborates
You have a fraud detection model. You have a customer service bot. They can’t talk to each other. This is why your AI pilots fail to solve complex, real-world problems.
Kamiwaza’s platform allows you to deploy multi-agent workflows: a team of specialized AI agents that collaborate across systems, departments, and security boundaries to automate entire processes from start to finish.
Single-purpose AI can’t automate complex work
Your most critical business processes are not single tasks. They’re multi-step, multi-system workflows:
- A supply chain disruption needs to alert manufacturing, pause logistics, and update finance.
- A fraud alert needs to lock an account, pause a shipment, and contact the customer.
Your current AI can’t do this. A single model trained on one system is blind to everything else. Brittle RPA bots break the moment a process or UI changes. You’re left with isolated AI tools that can’t automate the complex work that matters most.
Deploy an AI “team” to orchestrate your business
Kamiwaza’s platform lets you stop building isolated models. You can start deploying a team of specialized AI agents that work together.
Think of it like an automated fraud response:
- A “transaction agent” living in your finance system flags a high-risk payment.
- It alerts the “orchestrator agent.”
- The “orchestration agent” pings the “customer agent” in your CRM to check the user’s history.
- It also tells the “logistics agent” in your warehouse to “hold shipment” for that order.
- Finally, it instructs the “comms agent” to send a security alert to the customer.
This entire process happens in seconds. It happens across multiple secure systems. No data was moved, but an end-to-end process was perfectly orchestrated.
Real-world orchestration: From brittle bots to smart agents
A major public sector organization was struggling with 40 different RPA bots. These bots were brittle, failed constantly, and created a massive maintenance burden.
By replacing them with a Kamiwaza’s multi-agent platform, they achieved:
- 75% reduction in automation costs
92% fewer exceptions and manual interventions
A resilient, intelligent system where agents collaborate to handle variations without breaking
AI that collaborates securely
- Collaborate across boundaries: Our core advantage. Agents can work together without you ever moving data. The CRM agent queries customer data. The logistics agent queries warehouse data. They share insights, not the raw data itself.
- Resilient and adaptive: Unlike brittle RPA, AI agents can handle exceptions. If a system is down, an agent can wait, retry, or route the problem to a human.
- Scale beyond a single model: You can’t train one giant “God model” to run your business. But you can deploy 100 specialized agents that orchestrate to achieve any complex goal.
- Secure by design: We provide Role-Based Access Control (RBAC) for every agent. Each agent has specific permissions, just like an employee. It can’t access data or perform actions it isn’t authorized for.
Stop building isolated AI.
Start orchestrating intelligent, collaborative teams. See how multi-agent workflows can automate your most complex business processes from end to end.
The benefits of agentic AI for smart cities
Launch use cases quickly
With a production-ready solution, smart cities can quickly pilot use cases, make adjustments, and deploy agents at scale.
Scale across departments
Kamiwaza’s Distributed Data Engine means AI agents can process information across departments and systems without having to move data or compromise security.
Protect sensitive data
Maintain control of sensitive data within a secure, future-ready framework.
Achieve Section 508 compliance
The ARIA AI agent from Kamiwaza acts as Section 508 compliance testing and remediation software, helping cities meet digital accessibility requirements.
Agentic AI use cases for smart cities
The HPE Agentic Smart City Solution empowers a new class of AI use cases that help municipalities save time, reduce operational costs, and provide better services to citizens and visitors.
Section 508 compliance for digital accessibility
ARIA by Kamiwaza scans and automatically fixes digital content to ensure it meets accessibility standards, including Section 508 and ADA requirements for government agencies. This autonomous agent can independently audit websites, identify accessibility issues, and provide developers with fixes. Developed in partnership with HPE and SHI, ARIA helps local governments keep their digital presence compliant as their web footprints evolve.
Fire prevention and early detection
A comprehensive fire detection system for local fire departments includes AI-powered visual streaming from ProHawk and computer vision from Vaidio. Kamiwaza allows the model to assess the state of the fire, identifies the presence of people or wildlife, and generates an emergency response plan to help first responders arrive with the right equipment and information. SHI delivers system integration on HPE servers.
Deed restriction automation
Kamiwaza built a document processing agent that can review hundreds of distributed documents on deed-restricted properties. The agent extracts key data, answers compliance questions, and generates reports, reducing a weeks-long process to just hours. By automating this complex and resource-intensive process, municipalities can save time for brokers and homeowners while reducing data entry errors.
Digital AI ambassador
A digital AI ambassador can act as the first line of support for visitors, resolving common questions quickly. Kamiwaza's Inference Mesh retrieves live information from public documents, including details about parking, services, and events. The concierge can respond in real time with accurate, up-to-date information, reducing the burden on city employees.
Simplifying operations in the Town of Vail
Renowned for its outdoor recreation and world-class skiing, the Town of Vail has 4,300 permanent residents and hosts up to 30,000 visitors per day during peak season. The town is deploying the full set of use cases available with the HPE Agentic Smart City Solution to improve digital accessibility, fire prevention, deed restriction processes, and visitor information-finding.
“Our new smart city infrastructure from HPE will enable us to considerably improve how we communicate with residents and visitors by eliminating mundane processes, freeing up staff to focus on what matters, making Vail more efficient and responsive for everyone.”
—Russell Forrest, town manager, Town of Vail
FAQs about AI-powered smart cities
What are some agentic AI use cases for smart cities?
What agentic AI solutions are available for smart cities?
Standalone hardware and software for agentic AI can analyze data from connected devices, sensors, and systems to automate processes. Integrated solutions like the HPE Agentic Smart City Solution combines hardware, software, and services into a single platform.
How can cities use AI on data from different sources?
Many cities have an overwhelming amount of data distributed across incompatible legacy systems and siloed departmental records. IT teams may be concerned that this means their data isn’t ready to be processed by AI. However, AI orchestration from Kamiwaza can access and process data without moving it, making it possible for cities to use AI agents on virtually all of their data.
How do I make my website Section 508 compliant?
To make their websites compliant with the Section 508 federal standard for digital accessibility, cities must ensure all content meets certain requirements. For example, images must have descriptive text, videos must have captions and transcripts, content must be structured with headings, interactive elements must be navigable using the keyboard, and content must have sufficient color contrast.
What are the best solutions for Section 508 compliance testing software?
There are a variety of automated tools that offer Section 508 compliance services, including document testing software and screen readers. Kamiwaza's ARIA (Accessibility Remediation Intelligence Agent) is an AI-powered agent designed to audit and fix digital content so that it meets Section 508 and ADA requirements. This autonomous agent audits websites, flags accessibility issues, guides developers with clear fixes, and adapts as requirements change. Because it can work at scale, ARIA is ideal for municipalities, who often have to work across many different departments and systems.