Smart cities are using AI agents to audit digital content for Section 508 compliance, detect fires and fire risks, automate documentation, and provide chatbot assistance to citizens and visitors. With the amount of data cities must manage growing all the time, there’s high potential for many other agentic AI use cases to bring value to local governments.
Your RPA is brittle. Automate with intelligence
Your most critical processes are stuck. They’re slowed by manual steps, broken by brittle RPA bots, and blocked by system silos.
Kamiwaza’s AI platform automates your end-to-end workflows. We connect fragmented systems and use AI to handle exceptions, not just follow a rigid script. This is automation that doesn’t break.
Why end-to-end automation fails
You’ve invested in automation, but the results are disappointing. Your operations are still slow and require constant human intervention.
- Brittle RPA bots: Your current automation is built on a house of cards. The moment a UI changes or a process varies, the bot breaks. This forces your team back to manual work and creates a constant, costly maintenance burden.
- Disconnected system silos: Your finance system can’t talk to your logistics system. Your CRM is separate from your support platform. Your team wastes thousands of hours manually copying data from one screen to another, creating errors and delays.
- The “exception” nightmare: Every real-world process has exceptions. A missing PO, an unscanned document, a new invoice format. These exceptions break rigid automation and consume all your team’s time, killing efficiency.
An intelligence-first approach to automation
Kamiwaza isn’t just another RPA tool. It’s an AI orchestrator. It uses intelligent agents to understand your process, not just mimic clicks.
Handle exceptions, don’t just break
Our AI agents understand context. When an invoice format is new or a PO is missing, the agent doesn’t just fail. It can use AI to find the missing data, flag the issue, or route it to the right person for a smart, simple approval.
Connect systems without complex integration
Our platform acts as an intelligent bridge. It can pull data from an on-prem database, query a cloud application, and update a legacy system, all in one seamless workflow. This connects your entire operation.
Understand all your data, not just APIs
Traditional automation needs perfect, structured API calls. Our AI can read unstructured data like emails, PDFs, and reports. It understands the content and turns that unstructured data into structured actions.
Real-world, resilient automation
- Fortune 500 food manufacturer: A major CPG company needed to automate complex data intelligence workflows. They used Kamiwaza to connect siloed systems and build an adaptive process that handled constant data variations from partners.
- Infrastructure management firm: An infrastructure leader automated its entire back-office workflow. Kamiwaza’s platform connected fragmented tools, eliminated thousands of hours of manual data entry, and provided a single, intelligent automation layer.
Automation that adapts to your business
- Resilient, not brittle: We use AI to handle process variations and exceptions. This means your automation doesn’t break every time your business changes.
- Connects everything: Our orchestration engine is built to connect cloud, on-prem, and legacy systems in a single flow. Stop moving data manually.
- Intelligence-first: We don’t just follow a script. We use AI to make decisions, understand unstructured data, and manage the complexity of your real-world processes.
Stop fixing broken bots
See how true AI-driven workflow automation can connect your systems and free your teams.
The benefits of agentic AI for smart cities
Launch use cases quickly
With a production-ready solution, smart cities can quickly pilot use cases, make adjustments, and deploy agents at scale.
Scale across departments
Kamiwaza’s Distributed Data Engine means AI agents can process information across departments and systems without having to move data or compromise security.
Protect sensitive data
Maintain control of sensitive data within a secure, future-ready framework.
Achieve Section 508 compliance
The ARIA AI agent from Kamiwaza acts as Section 508 compliance testing and remediation software, helping cities meet digital accessibility requirements.
Agentic AI use cases for smart cities
The HPE Agentic Smart City Solution empowers a new class of AI use cases that help municipalities save time, reduce operational costs, and provide better services to citizens and visitors.
Section 508 compliance for digital accessibility
ARIA by Kamiwaza scans and automatically fixes digital content to ensure it meets accessibility standards, including Section 508 and ADA requirements for government agencies. This autonomous agent can independently audit websites, identify accessibility issues, and provide developers with fixes. Developed in partnership with HPE and SHI, ARIA helps local governments keep their digital presence compliant as their web footprints evolve.
Fire prevention and early detection
A comprehensive fire detection system for local fire departments includes AI-powered visual streaming from ProHawk and computer vision from Vaidio. Kamiwaza allows the model to assess the state of the fire, identifies the presence of people or wildlife, and generates an emergency response plan to help first responders arrive with the right equipment and information. SHI delivers system integration on HPE servers.
Deed restriction automation
Kamiwaza built a document processing agent that can review hundreds of distributed documents on deed-restricted properties. The agent extracts key data, answers compliance questions, and generates reports, reducing a weeks-long process to just hours. By automating this complex and resource-intensive process, municipalities can save time for brokers and homeowners while reducing data entry errors.
Digital AI ambassador
A digital AI ambassador can act as the first line of support for visitors, resolving common questions quickly. Kamiwaza's Inference Mesh retrieves live information from public documents, including details about parking, services, and events. The concierge can respond in real time with accurate, up-to-date information, reducing the burden on city employees.
Simplifying operations in the Town of Vail
Renowned for its outdoor recreation and world-class skiing, the Town of Vail has 4,300 permanent residents and hosts up to 30,000 visitors per day during peak season. The town is deploying the full set of use cases available with the HPE Agentic Smart City Solution to improve digital accessibility, fire prevention, deed restriction processes, and visitor information-finding.
“Our new smart city infrastructure from HPE will enable us to considerably improve how we communicate with residents and visitors by eliminating mundane processes, freeing up staff to focus on what matters, making Vail more efficient and responsive for everyone.”
—Russell Forrest, town manager, Town of Vail
FAQs about AI-powered smart cities
What are some agentic AI use cases for smart cities?
What agentic AI solutions are available for smart cities?
Standalone hardware and software for agentic AI can analyze data from connected devices, sensors, and systems to automate processes. Integrated solutions like the HPE Agentic Smart City Solution combines hardware, software, and services into a single platform.
How can cities use AI on data from different sources?
Many cities have an overwhelming amount of data distributed across incompatible legacy systems and siloed departmental records. IT teams may be concerned that this means their data isn’t ready to be processed by AI. However, AI orchestration from Kamiwaza can access and process data without moving it, making it possible for cities to use AI agents on virtually all of their data.
How do I make my website Section 508 compliant?
To make their websites compliant with the Section 508 federal standard for digital accessibility, cities must ensure all content meets certain requirements. For example, images must have descriptive text, videos must have captions and transcripts, content must be structured with headings, interactive elements must be navigable using the keyboard, and content must have sufficient color contrast.
What are the best solutions for Section 508 compliance testing software?
There are a variety of automated tools that offer Section 508 compliance services, including document testing software and screen readers. Kamiwaza's ARIA (Accessibility Remediation Intelligence Agent) is an AI-powered agent designed to audit and fix digital content so that it meets Section 508 and ADA requirements. This autonomous agent audits websites, flags accessibility issues, guides developers with clear fixes, and adapts as requirements change. Because it can work at scale, ARIA is ideal for municipalities, who often have to work across many different departments and systems.